Contact us
Contact AltabourseETH
Stuck at log-in? Not sure why an alert closed? Drop us a line by e-mail. Put the coin, the date and a screenshot in it if you have one, and we will not need to ask twice.
Support by e-mail
Account, alerts, coins, partnerships
Deposits and withdrawals: the support team of your broker
What to write to us about
Account and access
Problems with sign-up or log-in, or alerts still locked after your deposit. Please use the e-mail address of your account, otherwise we have to search for it.
Write about thisAlerts and the ranking
Why a coin got its score, what changed since yesterday, why an alert was closed early. Add the coin and the date of the alert.
Write about thisA coin for the screening
Tell us the ticker and the exchange where you trade it. The most requested coins are added to the daily check.
Write about thisQuestions for your broker
Deposits, withdrawals, trading fees and the balance of your trading account are handled by the partner broker where the account is open. Their support team answers these questions. AltabourseETH has no access to your money or to orders in your account.
Keep your account safe
Nobody from AltabourseETH needs your password. Same for card numbers, SMS codes and remote access to your PC. We do not trade on anyone's behalf, and we do not phone people to talk them into a bigger deposit. Got a message like that? Leave it unanswered and send it on to us.